Reception Opening Times

How to access your GP practice - YouTube

For the latest COVID 19 advice, please visit www.nhs.uk.

If you think you may have COVID 19, please do not go to a GP Surgery, Pharmacy or hospital; use the NHS 111 on line service @ https://111.nhs.uk/Covid-19 to find out what to do next.

The practice staff including the doctors are continuing to provide care by offering Telephone consultations ONLY during surgery times of Mon – Friday 08:00 hours – 18:30 hours!

If you have new cough or temperature higher than 37.8 degrees centigrade, stay at home and do not leave your house for seven days from when your symptoms started. If your symptoms worsen during home isolation, or are no better after seven days, use the NHS 111 online service or call 111.

London Ambulance Service and our local hospitals are extremely busy. Please support our staff by only calling 999 in an emergency. If you feel unwell and it is not an emergency please call your GP. If your GP isn’t open and it is urgent please visit nhs.uk/111 online or phone 111. They will able to guide you to where you can get help or book you in to see a GP.

SOUTHGATE ROAD MEDICAL CENTRE OPENING TIMES

WHISTON ROAD PRACTICE OPENING TIMES

Primary Care GP Extended Access Centres offer weekend appointments and 6:30 to 8:00pm when the surgery is closed.

Primary Care Access

Extended Hours

In addition to the above times, we operate an extended hours service for working people who have difficulty accessing services during normal opening hours. You can book an appointment with the duty doctor:

• Doctor: Monday 18:30 to 19:15 (Whiston Road & Southgate Road Medical Centre)

• Nurse/HCA: Monday 18:30 to 19:00 (Whiston Road & Southgate Road Medical Centre)

When We Are Closed

-If you fall ill outside of surgery hours with an urgent medical problem that cannot wait until surgery re-opens, please telephone NHS 111, our out of hours service provider: This is a national service staffed 24hours a day, 7 days a week by a team of fully trained advisors. They will ask questions to assess your symptoms and depending on the situation, will then:

• give you self care advice
• connect you to a nurse, emergency dentist or GP
• book you a face-top face appointment
• send an ambulance directly, if necessary
• direct you to the local service that can help you best with your concern.

For more information about the NHS 111 Service, please visit the NHS 111 website.

When to go to A &E

An A & E Department (also known as emergency department or casualty) deals with genuine emergencies only, in such cases please call 999

Call 999 in an emergency if you have Chest pains and / or shortness of breath as these constitute an emergency.